With deep technical reserves, rich industry experience, a wide range of service bases
to create close to the market, close to customers. At the same time, always understand the market dynamics,
close to maintain customer relations, orderly expand the market scope, to provide customers with smooth
communication, timely feedback of pre-sale and after-sales multiple services.
Customer First
Quality First
Efficient Response
Continuous Improvement
After-Sales Support
Set up after-sales service centerA special after-sales service center has been set up to provide comprehensive after-sales service support, including product maintenance, technical advice and other services.
Provide personalized serviceAccording to the specific needs and problems of customers, to provide personalized solutions. For example, one-to-one remote assistance or door-to-door service can be provided for customers who need special technical support.
Regular return visit and careRegular return visits to customers to understand the use and satisfaction of customers. At the same time, pay attention to the feedback and needs of customers, and provide timely help and support.
Establish customer filesEstablish a detailed file for each customer, record the basic information of the customer, purchase records, after-sales service and so on, which helps to better understand customers and provide more accurate after-sales service.
Customer First
Quality First
Efficient Response
Continuous Improvement
